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Terms and service notes for ZenHub.

Last updated: 25 August 2026

ZenHub service

ZenHub is a UK smart energy hardware and account service from Zenergy. Eligibility, installation, earnings, support, and account features may depend on your property, equipment, tariff, connectivity, and market conditions.

Installation

The launch site positions the installed ZenHub hardware box at £249. Final installation terms, appointment requirements, cancellation rights, warranties, and any additional charges should be confirmed before checkout is enabled.

Earnings and optimisation

Any earnings, savings, or optimisation examples are illustrative unless expressly stated otherwise. Actual outcomes can vary and are not guaranteed by the website copy alone.

Account access

Customers are responsible for keeping login details secure. ZenHub uses Zenergy account authentication and may require multi-factor authentication for access to customer account features.

Support

Support is provided for account, device, billing, statement, and installation queries through the support routes listed on this site. Emergency electrical issues should be handled by qualified local professionals or emergency services.

For legal or support queries, email support@zenhub.energy.